Shilon Resort Shimla Reviews, Chail-Kufri Road, Shimla, Himachal Pradesh
Hotel information of Shilon Resort Shimla, Book Shilon Resort Shimla from Shilon Resort Shimla Website Reviews
TripAdvisor traveler rating: (based on 92 reviews)
Evaluations from Tripadvisor:
“Excellent property being mismanaged with the management”
by SUSHANT S about 2014-08-20T04: 37: 45-04: 00 from
User Rating: 4/5
I stayed in the Duplex Cottages for 2 days to weeks, locations wise it is an attractive property with very spacious, neat&clean suites. If you are looking for just a family holiday&would like to stay at a place close to the nature / away from metropolis… This is the place you must stay&plan your trip. The other part is the service issue, the overall staff has to be replaced, during your stay you do not feel good, I will not stay they are rude but most of the staff lack warmth in greeting people which i believe is the most essential thing for just a resort to do well. During our stay for just two nights 3 days we saw no less than 4-5 customers highly unsatisfied&were complaining for the staff. The restaurant service is additionally not up to the mark&being maintained by incapable people. I met a brigadier in Kufri complaining in regards to the services.
“decent 3 star property”
simply by Nitin P on 2014-07-24T08: 38: 41-04: 00 from
User Ranking: 4/5
stayed in shillon from 1 to 25 may with a group of 100+ pax. location was amazing, rooms were ok and employees was helpful. thanks to gaurav for becoming a member of us and helped us generating a successful trip. kudos to shilon workforce!!!
“location is awsummm…. “
simply by tanusona on 2014-07-17T02: 41: 37-04: 00 from Gurgaon, India
User Rating: 4/5
I’ve got mixed type of review to the resort…… reason is mismanagement. We confirmed bookings for 2 nights bt at reception there were no clue abt it….. then we’ve got to show them online tractions accomplished by us, it took 15 -20 min to have room. All credit goes to mr vijay who’s going to be their agent in delhi…. has explained that we dont give suites for single night stay…. u have to buy our whole package for just two days…… wen I asked at resort… they dont have these policies… u can also buy one night stay…. 1. Rooms are incredibly spacious and clean…. Although we’ve got nt booked room with bunk bed bt they provide ur that and I my kid was happy to jump on that…. bt they need to revamp their washrooms as these are quite big bt their bath curtains are incredibly dirty….: (…. 2. Location n view is awsum…… u just feel as if u r in heaven3. foodstuff is good4. Apple orchid is merely outside ur room5. Is awsum place for morning ppl like people…. for walk n nature lovers4. Simply no indoor games was their other than TTMORAL: DO CALL AT RECEPTION before starting your journey…..
“Horrible experience and I was susceptible to harrasment there”
by waheguruji111 about 2014-07-09T00: 49: 43-04: 00 from New Delhi, India
User Ranking: 1/5
It was a terrible experience and I checked out of your resort within 2 hours of sign in due to following reasons: -1. As promised with the hotel sales manager Mr Gaurav Kumar sitting in hq GK-2 Delhi that cab would likely pick us up from ISBT Shimla at 6 am sharp for the 5th July 2014, no cab came to pick us high on arrival and we kept waiting for over fifty percent hour and then had to use a taxi on almost double rates and navigate to the resort. 2. Secondly and most astonishingly if we arrived at the hotel simply no staff was there to greet us or carry our luggage, no oneWas present at leading desk and after making us await about an hour we were told with the staff that we did not had a booking though I’d already paid advance online regarding Rs 5000/- through NEFT along with had confirmed booking for schedules 5th to 7th July 2014. When I showed at the front end desk the prinout of the confirmation mail that we had received from their hq on payment of advance, them to intiated some action and after that repeatedly called and confirmed using their manager and office in Delhi that whether I had a booking for these dates or notSuch an irresponsible conduct was highly irritating and after making us await almost 2 hours is them to alloted us a room. 3. Chances are they’ll room which we had reserved online was superior deluxe but they alloted us deluxe room while they told us that superior deluxe rooms were already booked and a really thing was totally indigestible. four. There was no hot h2o or landline / intercom has not been working and on our repeated requests they wouldn’t switch o on they geyser/ combi boiler and l literally tortured people. 4. Then the manager their Mr Ashok amd their own staff also misbehaved and spoke rudely if we said that you guys get cheated us, telling us that no refund is going to be made and finally after time of heated argumemt they refunded Rs4000 deducting Rs 1000 forfor use of their horrible room. 5. Let me file an application in the individual court for the mental harassment that we have faced against this total groupU. G HOTELS AND MAJOR RESORTS LTD. which is the parent company on the Shilon resorts, S hilon Bagh and I request tripadvisor to back up me in every way and blacklist thisResort in order that other people dont get was unfaithful and harrassed in same manner that I’ve been. My no. Is 09899888760, My name is Gurtej SinghOffice address: – A-28 Amar colony lajpat nagar -4New Delhi ‘ 110024. Off Tel – 01126468760-61I would appreciate a call from the end and guide me further how you can resolve this matter.
simply by RITTAM on 2014-07-03T11: 02: 20-04: 00 from Shimla, Himachal Pradesh, India
Person Rating: 5/5
Location of this resort is merely awesome. Its situated in the middle of the hills. The weather is usually great and its serene atmosphere ensure a soothing and refreshing stay. if any one want complete a holiday trip for shimla after that please choose shilon resorts bcoz there’s mny indoor and out door activities and lots of other service. it called “mini Switzerlan” there’s many big apple orched along with bib lawan for enjoy. You may feel like you are staying being a viceroy in a british country. Food is great and the option of beverages available is good. Overall a great option for people buying a great and relaxing stay clear of hustle of already overexplored hill stations in north India. the location 24km ahead from Primary city shimla toward kufri chail route. Regards Rittam Thakur.
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